Refund & Cancellation Policy

3-Day Money-Back Guarantee

If Sales Desk Pro is not right for you, email us within 3 days of your first payment for a membership and we will refund that first payment in full.

The guarantee applies to the first payment on a new paid membership. Renewal payments and later plan upgrades are not covered by the guarantee.

Cancel Anytime

You can cancel your membership at any time from Account Settings → Manage Subscription. No phone call or email is required.

When you cancel, you keep full access to your plan until the end of the billing period you already paid for. Your membership then ends and will not renew. You will not be charged again.

Except for the 3-day guarantee above, we do not provide partial or prorated refunds for the unused part of a billing period.

Plan Changes

If you upgrade, Stripe prorates the difference for the rest of the current billing period. Downgrades take effect at the next renewal.

How to Request a Refund

Email support@nextdealeracademy.com from the address on your account with the subject “Refund request.” Approved refunds are returned to the original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.

Your Training Records

Canceling does not delete your account. Your saved training history stays available if you return.